Libraries across the country are working in partnership with the NHS to help more people access online health services and use the NHS App.
If you have a mobile device or tablet you can download the NHS App for Apple or Android
If you don’t have a mobile device, you can join St Helens Library Service (if you are not already a member) and use a library PC for free and log in to your NHS account.
The NHS App or NHS account can be access by anyone aged 13 and over registered with an NHS GP surgery in England or Isle of Man.
What can you do on the NHS App or your NHS account (via a web browser)
Access Services:
Request repeat prescriptions: request prescriptions without having to contact your GP surgery, and choose where you want to collect them.
Contact your GP surgery: request care or information from your GP surgery using an online form.
Use 111 online: check if you need urgent medical help.
Browse NHS health information: use our health A to Z to read about symptoms and treatments.
Browse NHS medical information: use our medicines A to Z to read about side effects and other common questions.
Find NHS services: look for services near you.
Manage your health:
View your GP health record: view your medical history, test results, allergies, medicines and documents.
Manage appointments: check and change appointments at your GP surgery and hospital, including hospital referrals and waiting list information.
Manage prescriptions: check the status of your prescription requests and view confirmed prescriptions.
Make your health choices: register your organ donation decision, choose if your health data can be shared for research purposes, and decide about taking part in health studies.
View care plans: depending on your GP surgery, you may be able to view and manage plans about how would you like your healthcare team to look after you.
Read and send messages
View messages from your GP surgery and get notifications through your phone or tablet
Help someone else
Switch profiles: access the health records, appointments and prescriptions of people you care for, including children
Please note: You may not be able to access all of the services, this will vary depending on the services offered by your GP Practice.
Trusted websites
If you need health information these websites are trusted and reliable.
Information and services to help manage your health from the NHS website for England
- find out about conditions, symptoms and treatments including what to do and when to get help
- find out how your medicine works, how and when to take it and possible side effects
