Digital Help

Digital Drop-Ins at the library 

Need Help with Technology?

Visit one of our Digital Drop-In sessions for free with IT Mersey volunteers! We’re here to support you with any technology-related questions or issues you may have.
 

When and Where:

Chester Lane Library: Every Friday, 2pm – 4pm 

Haydock Library: Every Monday, 2pm – 4pm (starting Monday 5th August 2024)

Moss Bank Library: Every Tuesday, 1pm – 3pm (starting Tuesday 6th August 2024)

Newton-le-Willows Library: Every Monday, 2pm – 4pm 

St Helens Library: Every Thursday, 10.30am – 12.30pm 

Thatto Heath Library: Every Tuesday, 10am – 12noon

What We Offer:

Our friendly volunteers are available to assist you with a variety of digital tasks, including:
– Setting up emails or social media
– Phone, tablet and laptop set up
– Accessing online GP and NHS services
– Accessing Universal Credit and other Government services online
– Help with accessing video calls
 

What to Bring:

– Bring your own device (phone, laptop, tablet) for personalised assistance.
– If you’d prefer to use a library PC, please ensure you are a library member (you must bring one form if ID with you that has your name and address on)
 
Join us at the library and let us help you gain confidence in using technology. Whether you’re new to digital services or just need a refresher, we’re here to help you every step of the way!